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    Satisfaction Guaranteed: Tapping the Potential of a Guarantee

    The guarantee of satisfaction can be a very powerful selling tool for a printing company, but from comments I’ve heard recently, it’s apparent that some reprographics and large-format printers don’t have a clue about how a guarantee can work for them more

    Oct 11, 2018

    11:23 PM

  • CWMS Entry Point at a job site

    New Member CWMS Offers Profit-Making Opportunity

    Construction Workforce Management System (CWMS) is a new APDSP Vendor Member. In order to get to know them better, APDSP Managing Director Ed Avis interviewed Elmer Rhodes, a past president of APDSP and one of the three partners of CWMS. Rhodes is al more

    Sep 27, 2018

    8:29 AM

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    The Key To Gaining New Customers Is To Build Trust

    The process of developing a new customer starts in the same place every time—with the identification of a person with decision-making authority within a company which seems to have need for your kind of printing and other services. Please note that i more

    Aug 30, 2018

    9:54 PM

  • Gilbert Guzman

    Old and New Member: Gilbert Guzman, Pope Reproductions

    Pope Reproduction and Supply in Amarillo, Texas recently joined APDSP. But actually the company was a member of IRgA many years ago, so it’s kind of a homecoming for Gilbert Guzman, the company’s owner. more

    Aug 30, 2018

    2:26 PM

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    Heling Nominated for Board; Changes at Top

    Andy Heling, president and co-owner of Blue Print Service Company, has been formally nominated to fill the open position on the APDSP Board of Directors. His company has locations in Appleton and Green Bay, Wisconsin. more

    Aug 16, 2018

    7:46 PM

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    Do You Have A Follow-Up Machine?

    I just lost an argument with a software guy. I was trying to convince him that his product, a CRM program, was flawed. They tried to make it simple, and in many ways succeeded, but in several very important ways, I think they failed. Which is t more

    Aug 16, 2018

    8:00 PM

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    The Excuses Just Keep Coming

    Last month, I wrote about one of the most common excuses I hear from reprographics/wide-format printing salespeople who are just not doing very well. “Our prices are not competitive,” they tell me—and then I tell them they have to accept some of the more

    Aug 3, 2018

    8:26 AM

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    The Paper Chase

    Other than labor, rent and possibly equipment payments and charges, the line item Paper Cost is most likely a printing company’s largest expense. Monitoring paper usage and pricing can run the gamut from totally dialed in via barcoding and live inven more

    Aug 2, 2018

    8:25 PM

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    The Bottom Line On Salespeople’s Excuses

    This is the third and final installment in my little series on the kind of excuses I hear from underperforming salespeople. Today’s example is the salesperson who would be doing much better if the printing company had greater capabilities. “There’s s more

    Aug 2, 2018

    8:36 PM

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    Xerox/Fuji Merger Terminated; CEO Out

    Sarah Taddeo, of the Rochester Democrat and Chronicle, summed up the recent state of Xerox’s shareholder relations in her statement, “Xerox and its leaders have been locked in an all-out war with two of the company’s top shareholders.” This internal more

    Jul 18, 2018

    11:05 PM

  • APDSP 2018 logo for web.png

    APDSP Convention 2018: Get Ready to Profit!

    Social media for reprographics shops and new marketing ideas will be the focus points of the 2018 APDSP Convention in Las Vegas, October 19-20. more

    May 10, 2018

    4:27 PM

  • The cat ate my order!

    Excuses, Excuses…

    I had a really weird dream the other night. I was sitting with a group of reprographics/wide-format printing salespeople, and they went around the room, introducing themselves. The first one said: “Hi, my name is Tom, and I’m an underachiever. It’s m more

    Jul 5, 2018

    3:53 PM

  • Advanced Color Signs & Graphics

    Want to Expand? Suburban Philly Repro/Sign Business for Sale

    Brad Schwartz launched Reprographic Specialists in suburban Philadelphia when Ronald Reagan was president and the Bangles’ “Walk Like an Egyptian” was the number one pop song. Now he’d like to do a little more walking himself – for example, on a golf more

    Jun 21, 2018

    4:41 PM

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    Thinking of Selling? Read These 6 Tips

    Three APDSP members with personal experience in selling and buying reprographics shops shared many of their experiences during an APDSP webinar on May 8. Below are six key tips the speakers made: more

    Jun 7, 2018

    5:31 PM

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    When Should You Fire A Salesperson?

    I’ve written extensively about hiring salespeople over the years. Today, I want to deal with a sort-of-related topic: the question of when to fire a salesperson. more

    Jun 7, 2018

    5:32 PM

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    Conflicting Signals: Are Your Salespeople Task Rabbits?

    I’ve spent quite a few days in the field with clients’ salespeople over the last few months, providing sales training and sales management support. A typical day in the field involves at least a couple of solid sales calls, but I’ve also gone along w more

    May 10, 2018

    5:00 PM

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    What's Your Sales Pitch's Tipping Point?

    A lot of printing sales situations are decided by inertia. In other words, you start talking to a prospect and they seem to like you well enough, but they’re not unhappy with their current supplier, so the easiest thing to do is to keep buying from t more

    Apr 26, 2018

    3:23 PM

  • Ruckriegel Visit

    APDSP Members Hit Frankfurt

    The APDSP members' 2018 trip to the German reprographics association convention (motio) kicked off Thursday with a tour of Frankfurt, including stops at two reprographics/printing companies and dinner in the famous Sachsenhausen section of the city. more

    Apr 12, 2018

    5:14 PM

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    Get Out of Town: Lots of Repro-Related Events Coming Up

    Looking for a legitimate excuse to get out of your shop for a few days this year? You might consider one of the many imaging-related trade shows and conferences lined up for 2018. Of course you’re already planning to attend APDSP’s own conference Oct more

    Mar 29, 2018

    7:56 AM

  • Archives - Enjoy These Past Articles!

    Enjoy these past articles about reprographics and the IRgA! more

    Jul 29, 2013

    1:33 PM

Repro Events

  • Webinar: Section 179 and Other Leasing Issues

    Leasing equipment is an important business line for many APDSP members, but are you taking full advantage of the opportunities in this market? Leasing specialist and APDSP board member Camille Vieux of Commercial Capital will help members understand more

    Nov 13, 2018

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APDSP Convention 2018

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Industry News

  • ABC logo

    Construction Material Prices Rebound in September, Says ABC

    Prices for inputs to construction rose 0.3 percent in September and are 7.4 percent higher than a year ago, according to an Associated Builders and Contractors analysis of U.S. Bureau of Labor Statistics data released today. Overall prices for nonres more

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    New APDSP Ad Features Daphne Best

    A key member benefit of APDSP for the past two years has been advertising in AEC publications and web sites that encourages people to visit the APDSP online member directory. We recently began an ad campaign on the web site of the National Associatio more

  • Is Your Shop Minority, Veteran, or Woman-Owned? It Matters

    Several APDSP members have recently mentioned that their status as Certified Woman-Owned Business Enterprises (WBE) or Minority-Owned Business Enterprises (MBE) has helped them secure work. With that in mind, we recently added four new certifications more

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    ES-TE Opens an Online Shop

    German folding machine company ES-TE Systems has opened a new online shop at www.es-te.de/de/shop. The product offerings initially include cutting machines, stackers, and consumables, but soon will also include offline folders. more

  • Duncan-Parnell Partners with CADD MicroSystems

    CADD Microsystems, an Autodesk Platinum Partner and consulting firm, has partnered with Duncan-Parnell to provide best-in-class Autodesk expertise to architecture, engineering, construction and owner/operator (AECO) clients more

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    Social Media for Repro? Yes, Indeed!

    Carrie Brandon, a social media marketing expert, will lead the main educational session at the 2018 APDSP Convention in Las Vegas on Saturday, Oct. 20. Below she explains why social media is important to a reprographics shop, and what people will lea more

  • ABC logo

    ABC’s Construction Backlog Indicator Hits a New High in Second Quarter of 2018

    Associated Builders and Contractors reports that its Construction Backlog Indicator expanded to a record 9.9 months during the second quarter of 2018. Backlog is up 12.2 percent from the first quarter and 14 percent compared to the same time last yea more

Image Access 2018

Contex 2018

KIP 2017 ad

Printerpoint 2018

Azon 2017 v3

Drytac 2017

Synnex ad

PlanPak 2017

Kingnote 2017

Commercial Capital ad

Drafting Clinic

new Es-Te ad

Fellman 2016 ad