RSS

Homepage

Canon Fall 2018

Tech News

Features

  • IMG_0372.JPG

    Q&A: Rich Gigl – National / AZON Thrives Post-Media

    National / AZON is a familiar name to people in the reprographics industry, but the company is a long way from its roots as a media supplier. In this Q&A, National / AZON Senior Vice President Rich Gigl explains that the company has truly hit its str Read more

    Jan 17, 2019

    3:40 PM

  • 104600029_s.jpg

    The Top 3 Ways To Lose Customers (Part 1)

    Much of what I’ve written over the years has been about gaining new customers, or maximizing the value of the customers you already have. Today, I thought I’d start writing about losing customers — or at least about how printers seem to lose them far Read more

    Jan 17, 2019

    6:33 PM

  • IMG_3757 (002).jpg

    8 Most Popular Repro Stories of 2018

    We published a lot of articles in the past year, and the APDSP site was visited over 41,000 times in 2018. Here are the eight most popular articles published last year, based on Google Analytics: Read more

    Jan 3, 2019

    8:30 PM

  • 15915833_s.jpg

    Salesperson or Account Manager? Either Way, Training, Management and Motivation Are The Keys To Success

    It’s an unfortunate fact that many printers have been disappointed in the performance of their salespeople in recent years, especially in terms of developing new business. There are plenty of “farmers” it seems, but a disappointing lack of real “hun Read more

    Dec 20, 2018

    8:42 PM

  • Not eligible concept.

    MBE, VBE, DBE: Repro Shops are Succeeding by Seeking Designations

    Elmer Rhodes was shocked when some of his clients told him they couldn’t use his reprographic firm, CrossRhodes Print & Technologies, because he didn’t have the proper certifications, such as Minority Business Enterprise or Disadvantaged Business Ent Read more

    Dec 19, 2018

    2:12 PM

  • Screen Shot 2018-12-06 at 2.26.30 PM.png

    Non Compete Agreements: Another Level Of Protection Against Your Salespeople

    Last month I wrote about broadening the bandwidth of your relationships with your customers, as a means to protect yourself against the situation where a salesperson leaves you to go to work for a competitor. This month’s topic is non-compete agreeme Read more

    Dec 6, 2018

    2:27 PM

  • Hands opening facebook login page on laptop

    Facebook for Reprographics Shops: Seven Tips for Max Success

    You probably have a Facebook page for your reprographics shop, and you may even keep it regularly updated with fresh posts and special offers. But are you taking full advantage of it? Here are seven tips from three Facebook experts. Read more

    Dec 6, 2018

    11:19 AM

  • Cushing Loyola Photo Family Business Award.jpg

    James Daley

    Cushing Named Illinois Family Business of the Year

    APDSP member firm Cushing, in Chicago, has been named an Illinois Family Business of the Year. The awards recognize companies with an exceptional commitment to family enterprise, in Chicagoland and the surrounding suburbs. Read more

    Nov 14, 2018

    9:47 AM

  • Peir Group logo

    Where is PEiR Group Today? A Q&A With John Bidwell

    PEiR Group is well known to many APDSP members, and in fact there is some overlap in membership. But all associations evolve over the time, and we wanted to see what PEiR Group is doing these days. This interview with the group’s executive director, Read more

    Nov 16, 2018

    8:33 AM

  • 26907286_s.jpg

    Protect Yourself Against Your Salespeople!

    After my seminar presentation at the recent SGIA Expo, I was approached by two printers with the same concern, and it's one that I know reflects one of many printers' greatest fears--the idea that you'll hire and train a salesperson and that person w Read more

    Oct 26, 2018

    12:03 AM

  • convention crowd 2.JPG

    Photo Gallery: We Had Fun in Vegas!

    The 2018 APDSP convention in Las Vegas brought together over 100 reprographics folks on Friday night at the Welcome Reception at the Hard Rock Hotel, and about two dozen at the educational events on Saturday. The next issue of APDSP Today will includ Read more

    Oct 25, 2018

    11:44 PM

  • 38907986_s.jpg

    Satisfaction Guaranteed: Tapping the Potential of a Guarantee

    The guarantee of satisfaction can be a very powerful selling tool for a printing company, but from comments I’ve heard recently, it’s apparent that some reprographics and large-format printers don’t have a clue about how a guarantee can work for them Read more

    Oct 11, 2018

    11:23 PM

  • CWMS Entry Point at a job site

    New Member CWMS Offers Profit-Making Opportunity

    Construction Workforce Management System (CWMS) is a new APDSP Vendor Member. In order to get to know them better, APDSP Managing Director Ed Avis interviewed Elmer Rhodes, a past president of APDSP and one of the three partners of CWMS. Rhodes is al Read more

    Sep 27, 2018

    8:29 AM

  • 46776556_s.jpg

    The Key To Gaining New Customers Is To Build Trust

    The process of developing a new customer starts in the same place every time—with the identification of a person with decision-making authority within a company which seems to have need for your kind of printing and other services. Please note that i Read more

    Aug 30, 2018

    9:54 PM

  • Gilbert Guzman

    Old and New Member: Gilbert Guzman, Pope Reproductions

    Pope Reproduction and Supply in Amarillo, Texas recently joined APDSP. But actually the company was a member of IRgA many years ago, so it’s kind of a homecoming for Gilbert Guzman, the company’s owner. Read more

    Aug 30, 2018

    2:26 PM

  • IMG_4839.JPG

    Heling Nominated for Board; Changes at Top

    Andy Heling, president and co-owner of Blue Print Service Company, has been formally nominated to fill the open position on the APDSP Board of Directors. His company has locations in Appleton and Green Bay, Wisconsin. Read more

    Aug 16, 2018

    7:46 PM

  • 43693474_s.jpg

    Do You Have A Follow-Up Machine?

    I just lost an argument with a software guy. I was trying to convince him that his product, a CRM program, was flawed. They tried to make it simple, and in many ways succeeded, but in several very important ways, I think they failed. Which is t Read more

    Aug 16, 2018

    8:00 PM

    1

  • 99555478_s.jpg

    The Excuses Just Keep Coming

    Last month, I wrote about one of the most common excuses I hear from reprographics/wide-format printing salespeople who are just not doing very well. “Our prices are not competitive,” they tell me—and then I tell them they have to accept some of the Read more

    Aug 3, 2018

    8:26 AM

  • 49107683_s.jpg

    The Paper Chase

    Other than labor, rent and possibly equipment payments and charges, the line item Paper Cost is most likely a printing company’s largest expense. Monitoring paper usage and pricing can run the gamut from totally dialed in via barcoding and live inven Read more

    Aug 2, 2018

    8:25 PM

  • 99071038_s.jpg

    The Bottom Line On Salespeople’s Excuses

    This is the third and final installment in my little series on the kind of excuses I hear from underperforming salespeople. Today’s example is the salesperson who would be doing much better if the printing company had greater capabilities. “There’s s Read more

    Aug 2, 2018

    8:36 PM

  • Screen Shot 2018-07-19 at 11.40.12 PM.png

    Xerox/Fuji Merger Terminated; CEO Out

    Sarah Taddeo, of the Rochester Democrat and Chronicle, summed up the recent state of Xerox’s shareholder relations in her statement, “Xerox and its leaders have been locked in an all-out war with two of the company’s top shareholders.” This internal Read more

    Jul 18, 2018

    11:05 PM

  • APDSP 2018 logo for web.png

    APDSP Convention 2018: Get Ready to Profit!

    Social media for reprographics shops and new marketing ideas will be the focus points of the 2018 APDSP Convention in Las Vegas, October 19-20. Read more

    May 10, 2018

    4:27 PM

  • The cat ate my order!

    Excuses, Excuses…

    I had a really weird dream the other night. I was sitting with a group of reprographics/wide-format printing salespeople, and they went around the room, introducing themselves. The first one said: “Hi, my name is Tom, and I’m an underachiever. It’s m Read more

    Jul 5, 2018

    3:53 PM

  • Advanced Color Signs & Graphics

    Want to Expand? Suburban Philly Repro/Sign Business for Sale

    Brad Schwartz launched Reprographic Specialists in suburban Philadelphia when Ronald Reagan was president and the Bangles’ “Walk Like an Egyptian” was the number one pop song. Now he’d like to do a little more walking himself – for example, on a golf Read more

    Jun 21, 2018

    4:41 PM

  • Archives - Enjoy These Past Articles!

    Enjoy these past articles about reprographics and the IRgA! Read more

    Jul 29, 2013

    1:33 PM

Repro Events

Sorry, no results.

View more
APDSP member directory sprocket

HP 2017 v3

Industry News

Image Access 2018

Contex 2018

KIP 2017 ad

Printerpoint 2018

Azon 2019

Drytac 2017

Synnex ad

PlanPak 2017

Kingnote 2017

Commercial Capital ad

Drafting Clinic

new Es-Te ad

Fellman 2016 ad