Reeling ‘Em In (vs Shooting ‘Em Dead!)

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Great post, Dave

Nothing could be more right on than what Dave says in his post. Not all people are created equal; some are very outgoing and deal very effectively with rejection (Hunter/Fisherman characteristic); some are not outgoing and don't deal well with rejection, but really enjoy servicing and selling to someone who's already joined the family (farmer characteristic.) Understanding the difference in personality goes a long way towards building a sales and customer services team that can a) drive new business, b) penetrate existing customers for additional business, and c) keeping existing customers happy campers.

Joel Salus 288 days ago

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